Purchase Tickets by Telephone

Toll free: 800.841-2787

Tickets ordered by telephone can be mailed to you, or you can choose to pick them up at will-call.

For questions and information, email us at

Buy Tickets at the Box Office

Located on the campus of Appalachian State University, 733 Rivers St,, Boone, NC


Location and Directions >>

Seating Chart – Non-Tiered
schaefer center seating chart
Seating Chart – Tiered
schaefer center seating chart

Box office hours


Monday – Friday
9AM-5PM (ET)

Tickets can be purchased online at any time.


Payment options


credit cards acceptedWe accept VISA, MasterCard, Discover, and American Express. Cash is accepted if you purchase tickets in person at the box office.



Parking for events at the Schaefer Center is free after 7pm and on weekends in the following locations:

  • Peacock Hall Parking Lot (located directly across the street from the Schaefer Center)
  • Rosen Concert Hall
  • Rivers Street Parking Deck
  • Blue Ridge (Stadium) Parking Deck (located behind the auditorium — turn on Stadium Drive to access this lot.)
  • College Street (Library) Parking Deck


  • No cameras or recording devices.
  • No refunds. Exchanges only. Call the box office for more information.
  • All ages need a ticket.
  • Late arrivals will be seated at the discretion of the House Manager.


Bag inspection policy:

For the safety and security of its patrons, the Schaefer Center staff reserve the right to inspect bags, purses, backpacks and other items being carried into the venue by visitors and audience members during major events. Patrons entering the venue with items prohibited by the facility (weapons of any kind, illegal drugs, or outside food/beverage items, including alcohol) will be asked to remove the prohibited item(s) to their car, or to another location, before gaining entry into the facility. The Schaefer Center does not provide an area to check purses, backpacks, or other personal belongings. If a patron chooses not to undergo a bag inspection, or to remove a prohibited item to another location, a ticket exchange (for an event on another date) will be offered.

Accessibility for patrons and visitors with disabilities

Appalachian State University is committed to providing an inclusive experience, accessible learning environments and equal opportunity to individuals with disabilities in accordance with the Americans with Disabilities Act of 1990, and Section 504 of the Rehabilitation Act of 1973. Individuals needing reasonable accommodations should contact the Office of Disability Resources (828.262.3056). It is recommended that accommodation requests be made two weeks prior to the event.

If you have questions or would like to receive additional information about accessibility at the Schaefer Center, please contact:

Maura McKenzie, Director of Audience Services
or 828-262-2248.


Patrons who have mobility disabilities

Seating for our patrons with mobility disabilities is available on both levels of the Schaefer Center. Maura McKenzie, Box Office Manager, is pleased to assist you in making seating arrangements for you or someone in your party.

Patrons who have hearing loss

The Schaefer Center is equipped with an infrared audio system for the hearing impaired. Headsets are available at the box office.